Bollington provide a tailored service commitment
Our client service commitment plan is flexible to allow for the precise expectations of each business. However, all client plans include the following as standard:
- Assessment of business activities and advice on policy cover
- Monitoring of risk and insurance options
- Advice to establish cover requirements for new additions
- Assessment and checking of policy wordings to ensure cover meets expectations
- Advice on warranties and exclusions
- Agreement of strategy and negotiation of best possible terms and premiums
- Issue of statutory certifications within specified timescales
- Obtaining, checking and issue of policy documents and certificates
- Providing comprehensive registers of insurances
- Administration of all claims
- Provision of claims guidance notes to staff
- Handling all past insurance claims which are currently outstanding
- Assisting implementation of claims notification and settlement
- Interim meetings to review current issues and to agree required action
Already a client?
If you’re already an existing client and are looking to speak to your Bollington account manager about your current policy or about a renewal, please call:
0161 929 1851
Make a claim
If you’re an existing Bollington client and you’re looking to make a claim, please call our claims department on the number below: